How to Setup Your Own Support Desk System - Video Series

How to Setup Your Own Support Desk System - Video Series
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Product ID : SDS3354
Author/Creator: Aaron Danker

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Description

 

  • Download File Size - 74,136Kb
  • Video Format - Flash (Camtasia)
  • Viewing Requirements - Any Flash Enabled Web Browser
  • Number of Videos - 8
  • Release Date - 2010
  • Suggested Retail Price - $27.00

Product Summary

This Is The REAL Situation That We Are Living In Right Now

Legitimate emails are wrongly getting blocked by spam filters.

Due to the overwhelming spam problems, ISPs and email service providers have been extremely tough on blocking spam emails.

It is good though BUT we are seeing now that even legitimate emails are wrongly being blocked.

Imagine this:

  • Customers swear and curse you because they claim that you do not send them the email download instructions.
  • Your prospects or potential buyers reach your site and they seem interested in your product. But before that, they need to confirm with you something so they ask you some questions. You reply all their emails BUT somehow the messages do not reach their inboxes. Guess what? LOST SALES! -- LOST THEIR TRUST ON YOU!

Imagine How Much Money You Have Lost

Surely you don't want to find yourself in that situation do you?

That is why you must NOT rely on emails. Instead you should use a customer support system so that messages are 'written and read' on the webpage instead of going through emails.

But installing a customer support desk system can be a daunting task!

You know something?

I've been in your situation before.

I can't wait to get started making money online but as I progress on all the necessary tasks step-by-step, there seems to be HUGE obstacles along the way.

I realize that I need many scripts and software's to run and manage my business efficiently and effectively.

One of the much needed scripts is an ad tracking script.

After buying the script, I need to learn how to install it. And since I have no clue on how to do it, I hired a programmer to do the task.

Yes I heard you.

Another chunk of bills flew out of my pocket...

But the worse part is still not finished. There are many more scripts that I need to install and thus, if I don't pick up some skills in this area, my bank account will be doomed.. :-(

You Don't Have To Go Through All The Suffering That I Have Experienced

My 8-part video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers!

  • Video #1 - What You'll Need - 12:27 - In this video I'll walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work.
  • Video #2 - Preparation - 08:21 - In this video I'll walk you through the steps of uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.
  • Video #3 - The Admin Area - 10:37 - In this video I'll briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script.
  • Video #4 - Email Settings - 04:57 - In this video I'll walk you through working with the email settings in the admin area.
  • Video #5 - Creating Departments - 10:24 - In this video I'll show you how to create the department, specify the number of staff and creating the help topics.
  • Video #6 - Knowledge Base - 04:15 - In this video I'll briefly explain on how to work with the knowledgebase section.
  • Video #7 - Branding - In this video I'll show you on how to change the logo on the header of the main page of the script.
  • Video #8 - Main Page Edit - In this video I'll show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.

Now think about it. If you're not watching these videos, it may take you many hours or even weeks before you can finally have your support ticket script working properly on your server.

At least I have experienced that.

You may have tried reading books and manuals but they can only tell you how to do it on writing. You've still got to figure out how to do what you've been told!

Why spend the next weeks and months trying to figure out all of the steps it takes to get your ad tracking script installed and set up -- when you can watch ME show you exactly how to take action and get it up and running today?


Reseller Tools

  • Includes Sales Page - Yes
  • Includes Download Page - Yes
  • Other Included Pages - Affiliates Page, Order Page
  • Notable Reseller Extras - Autoresponders (5),  Fonts (2), Banner Ads (14), PSD Graphics

Distribution Rights

  • Resale Rights - Yes
  • Master Resale Rights - Yes
  • Private Label Rights - No
  • Giveaway Rights - No
  • Offered as a Bonus - Yes
  • Full Product Copyrights - No
  • Full Graphic Copyrights - No
  • May Modify Product - Yes
  • Packaged with Other Products - Yes
  • Added to Paid Membership Websites - Yes
  • Added to Free Membership Websites - No
  • May Publish Offline - Yes
  • May Sell on Auction Websites - No

 


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