Customer Support System Made Easy - Video Series

Customer Support System Made Easy - Video Series
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Product ID : CSS307

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Description

  • Download File Size - 60,678Kb
  • Video Format - Flash
  • Viewing Requirements - Any Flash Enabled Web Browser
  • Number of Videos - 08
  • Release Date - 2009
  • Suggested Retail Price - 27.00

Product Summary

My 8-part video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers!

  • Video #1 - Installation of OS Support Ticket (Including MySQL database tutorial) 12:27
    In this video I'll walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work.
  • Video #2 - Uploading Of Files Using 'File Manager' of cPanel 8:21
    In this video I'll walk you through the steps of uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.
  • Video #3 - Working With The Settings 10:37
    In this video I'll briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script.
  • Video #4 - Working With The Emails 4:57
    In this video I'll walk you through working with the email settings in the admin area.
  • Video #5 - Working With The Department, Staff & Topics 10:24
    In this video I'll show you how to create the department, specify the number of staff and creating the help topics.
  • Video #6 - Working With Pre-Made Replies 4:15
    In this video I'll briefly explain on how to work with the knowledgebase section.
  • Video #7 - Working With The Header & Logo 7:59
    In this video I'll show you on how to change the logo on the header of the main page of the script.
  • Video #8 - Working With The Main Index Page 4:17
    In this video I'll show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.


Reseller Tools

  • Includes Sales Page - Yes
  • Includes Download Page - No
  • Other Included Pages - FAQ Page
  • Notable Reseller Extras - None

Distribution Rights

  • Resale Rights - Yes
  • Master Resale Rights - Yes
  • Private Label Rights - No
  • Giveaway Rights - No
  • Offered as a Bonus - Yes
  • Full Product Copyrights - No
  • Full Graphic Copyrights - No
  • May Modify Product - No
  • Packaged with Other Products - Yes
  • Added to Paid Membership Websites - Yes
  • Added to Free Membership Websites - No
  • May Publish Offline - Yes
  • May Sell on Auction Websites - Yes

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