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Support & FAQ

 




Visit Our Main Support Center for Assistance, and answers to hundreds of other questions.

 

Some Quick FAQ's

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Click Here to Download Our Free Viral Rights Users Guide





  • What Are "Master Resale Rights"?

    Master Resale Rights gives you the opportunity to sell both the product AND the resell rights. This increases value of the product significantly, because your customer may resell the product for profit too. You own the software completely.

    Note: Viral eProducts are Master Resale Rights products that are accompanied by either the ebooks source file ( ie; MS Word document that you can edit with your own company information), or a rebrandable software program that has a rebrander for adding your own affiliate link. Although these products do come with the editable source files, they do not come with private label rights.

  • What Are "Private Label Rights"?


    Private label rights allow you to make another author's work show like it's yours by changing its content. That can vary from writing an introduction paragraph or editing the title to completely modifying it any way you want and add your name to it as the creator (with or without the condition that you HAVE to modify the content). Anything allowing you to change the content (except branding an affiliate link) is called Private Label Rights.

 

  • What are "Resell(Resale) Rights"?

    Resell Rights work the same as Master Resale Rights, with the exception that you may sell the product and keep 100% of the profits, but you may not sell the resale rights to your customers, meaning that they are not allowed to resell it!

    • Do I Need a website to Resell These Products?

      Absolutely not, although we do recommend having one. You can sell our products on CD, in your newsletter, in radio ads, or any other medium that you choose to sell in. These products are highly flexible in their distribution. See a complete list of FAQ to questions like this in our knowledgebase here
      .

     

    • What Payment Methods Do We Accept?

      We currently accept Visa, MasterCard, American Express, Discover, JCP, PayPal, 2Checkout, and eChecks. You can select your choice of payment method in the checkout process of our store.

     

    • Do We Offering Product Shipping?

      Not normally, but we will be happy to ship you're purchase on CD to you for a small fee. In most cases the fee for United States shipping and handling fee is $5.00. Shipping to anywhere else the price is $10.00. Please contact either before or after you have made your purchase and we will be happy to oblige you. Please remember to include the complete address where you would like your cd shipped.
      Email us if needed.

     

    • My Downloads Email Has Not Arrived Yet, What Do I Do?

      This can be remedied fairly quickly. First be sure and check you "Spam", and "Junk" mail folders (or the equivalent). Our download emails are automated and some email ISP's do not like that. If it is not there,
      please submit a support ticket here and make sure to include your order number. We will forward your downloads ASAP via manually delivery. 


    • Are Refunds Available?

      Yes. You will have 30 days Full money-back guarantee for the products cost. Of course, in case of return you will lose all resell rights. There are exceptions to the refund policy, for instance first time orders for multiple products will be evaluated on a case by case basis.


    •  Do You Offer Bulk Discount Pricing?

      Yes we do! All discounts are automatically deducted at checkout. We have a built in bulk pricing special for all larger orders for serious  resellers looking to get the best price possible. We thank you for you business.

      Discounts are as follows:
      Purchase - $199 - $299  (10% off)
      Purchase - $300 - $499 (15% off)
      Purchase - $500 - $999 (20% off)
      Purchase - $1000 + (25% off)

     

    More FAQ answered here...

     

    Click Here to Visit Our Support Center

     

     

     




    Resale Enterprises

    P.O. Box 37402

    Houston, Texas, USA 77237

    (800) 385-6139

Special Discounts