Support-FAQ

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Some Quick FAQ's
What Can I do With These Products?
You can do a variety of things with our products. Besides simply using them, you can sell them for profit and keep every penny that you earn.
Try packaging them together to make websites that earn you money on autopilot. We have created a few examples of how to take pour products, package them together, and you have a business..
Here are some sample site...
What Are
"Master Resale Rights"?
Master Resale Rights gives you the opportunity to sell both the product, AND the
resell rights to that product. This increases value of the product
significantly, because your customer may resell the product for profit as you
did.
What Are "Private Label Rights"?
Private label rights allow you to make another author's work show like it's your
own by changing its content (if you like), and it's complete claim to
authorship. That can vary from writing an introduction paragraph or editing the
title to completely modifying it any way you want and add your name to it as the
creator (with or without the condition that you HAVE to modify the content).
Anything allowing you to change the content (except branding an affiliate link)
is called Private Label Rights.
What
are "Resell Rights"?
Resell Rights work the same as Master Resale Rights, with the exception that you
may sell the product and keep 100% of the profits, but you may not sell (pass
along) the resell rights to your customers, meaning that they are not allowed to
resell it at all!
Do I Need a Website to Resell These Products?
Absolutely not, although we do
recommend having one. You can sell our products on CD, in your newsletter, in
radio ads, or any other medium that you choose to sell in. These products are
highly flexible in their distribution. See a complete list of FAQ to questions
like this in our
knowledgebase here.
What Payment Methods Do We Accept?
We currently accept Visa, MasterCard, American
Express, Discover, JCP, PayPal, 2Checkout, and eChecks. You can select your
choice of payment method in the checkout process of our store.
Do We Offering Product Shipping?
Not normally, but we will be happy to ship
you're purchase on CD to you for a small fee. In most cases the fee for United
States shipping and handling fee is $5.00. Shipping to anywhere else the price
is $10.00. Please contact either before or after you have made your purchase and
we will be happy to oblige you. Please remember to include the complete address
where you would like your cd shipped.
Email us if needed.
My Downloads Email Has Not Arrived Yet, What Do I Do?
You may also login to
your account to get download links, but if you don't have an account than this
can be remedied fairly quickly. First be sure and check you "Spam", and "Junk"
mail folders (or the equivalent). Our download emails are automated and some
email ISP's do not like that. If it is not there,
please submit a support ticket here
and make sure to include your order number. We will forward your downloads ASAP
via manually delivery.
Are Refunds Available?
Yes. You will have 30 days
Full money-back guarantee for the products cost. Of course, in case of return
you will lose all resell rights. There are exceptions to the refund policy, for
instance; first time orders for multiple products will be evaluated on a case by
case basis.
What Are the Guidelines for Submitting My
Product to Master-Resale-Rights.som?
We welcome your products
to our site, but please keep in mind that we do not have a profit sharing
program in place, so the product will have to be donated, or sold to us. If you
do want to donate the product, you will need to adhere to the following
criteria.
We do not allow ebooks that are overburdened with too many link backs. WE WILL
strip those out of the ebook. This is considered spamming by our standards and
will be disallowed. We will however allow you to include a secondary document
(that we will leave intact) with your links in it it to supplement your ebook,
or product.
Please keep in mind, we try to take special care in providing our customers the
highest quality resale products that we can find and are very strict in sticking
to that policy. A product that is crammed with excessive link backs will never
be approved for inclusion in our catalog, or given away for free to our email
subscriber lists.
We also require at least a cover graphic with your product. If you have a sales
page, that is even better.
All products need to be of good quality, and written by you, please do not
submit rehashed, or out dated products that have been recycled, they will not be
approved.
To submit a product to us, please go to our main support website
www.resalesupport.com and contact us
there for product submission, or questions.



